Privacy & Data

Privacy Policy — How 99ba Protects Your Data

Your privacy matters to us. This policy explains exactly what personal data 99ba collects when you use the platform, how it's used, how it's protected, and what rights you have over your own information. We've written it in plain English so it's actually useful to read.

Last updated: 1 June 2026  •  Applies to all 99ba accounts and platform users

Summary: 99ba collects only the data needed to run your account, process PKR payments and keep the platform secure. We do not sell your personal information to third parties. We use industry-standard encryption on all data transmissions and store your details securely. You have the right to access, correct or request deletion of your data at any time.

1. Overview

This Privacy Policy applies to all users of the 99ba platform, including the website at 99ba.vin and any associated mobile application. When you register an account, make a PKR deposit, play a game, place a sports bet or contact our support team, you share certain information with us. This policy explains what that information is, what we do with it, and how long we keep it.

99ba takes privacy seriously — not just because it's the right thing to do, but because our players in Pakistan trust us with sensitive financial and personal data every day. That trust is something we don't take lightly. Every data practice described in this policy reflects a deliberate decision about what's necessary to operate the platform versus what's simply convenient to collect. We only collect what we genuinely need.

By using 99ba, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your data as described here. If you disagree with any part of this policy, please do not use the platform. You may contact our support team to discuss any concerns before registering.

2. What We Collect

99ba collects personal data in three main ways: information you give us directly, information generated automatically when you use the platform, and — in limited cases — information from third-party payment processors used to verify transactions.

Information You Provide Directly

  • Registration data: Full legal name, date of birth, email address, phone number and any username or password you create.
  • Identity verification documents: Government-issued ID, proof of address and payment method documentation submitted during KYC verification.
  • Payment details: JazzCash or Easypaisa mobile number, bank account details, card details or Raast ID used for PKR deposits and withdrawals.
  • Communication records: Messages sent to our support team via live chat or email, including the content of those messages and any attachments.
  • Responsible gaming preferences: Any deposit limits, session time limits or self-exclusion requests you submit through the platform.

Information Collected Automatically

  • Device and technical data: IP address, device type, operating system, browser type and version, screen resolution and mobile network information.
  • Usage data: Pages visited, games played, bets placed, session duration, click patterns and navigation paths within the platform.
  • Transaction logs: Records of every deposit, withdrawal, bet and game round associated with your account, including timestamps and PKR amounts.
  • Cookie and tracking data: Information stored via cookies and similar technologies as described in Section 5.
Data Category Examples Source
Identity Name, DOB, ID documents You (registration / KYC)
Contact Email, phone number You (registration)
Financial JazzCash / Easypaisa number, bank details, PKR transaction history You + payment processors
Technical IP address, device, browser Automatic (platform)
Behavioural Games played, bets placed, session length Automatic (platform)
Communications Support chat history, emails You (support contact)

3. How We Use Your Data

99ba uses the personal data we collect for the following specific purposes. We do not use your data for purposes beyond what's listed here without first obtaining your explicit consent.

  • Account management: Creating and maintaining your 99ba account, verifying your identity, and managing your login credentials securely.
  • Payment processing: Processing PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and card, and processing withdrawal requests to your registered payment method.
  • Platform operation: Delivering game results, settling sports bets (including Cricket, PSL, T20 and Football markets), maintaining your account balance and transaction history.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, multiple account creation and other abuse of the platform.
  • Customer support: Responding to your queries, resolving account issues, and maintaining a record of support interactions for quality and audit purposes.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
  • Responsible gaming: Monitoring account activity to identify signs of problem gambling behaviour and applying self-exclusion or limit settings you have requested.
  • Platform improvement: Analysing aggregated, anonymised usage data to understand how players use the lobby, identify popular games and improve the overall experience.
  • Marketing communications: Sending you promotional offers and bonus notifications — but only if you have opted in to marketing emails. You can unsubscribe at any time.

We do not use automated decision-making that produces legal or similarly significant effects on your account without a human review process being available. If a decision is made to suspend or close your account based on automated fraud detection, you can request a manual review by contacting our support team.

4. Payment Data

When you make a PKR deposit or request a withdrawal on 99ba, your payment details are handled with the highest level of care. All transactions are processed through established payment channels — JazzCash, Easypaisa, Raast, bank transfer and supported debit or credit cards. Here is how your financial data is managed:

What We Store

99ba stores a record of each transaction — the PKR amount, the payment method used, the timestamp and the transaction status. We store enough of your payment method identifier (for example, the last four digits of a card or the registered mobile number on a JazzCash account) to allow you to identify your payment method within your account dashboard. We do not store full card numbers, CVV codes or full bank account credentials on our own servers.

Payment Processors

The actual processing of payment data is handled by third-party payment processors who operate under their own security standards and privacy policies. When you initiate a JazzCash or Easypaisa transaction, the relevant data is transmitted directly to those platforms via encrypted channels. 99ba receives only the confirmation status and reference number of completed transactions.

Transaction History

Your full PKR transaction history — including all deposits, withdrawals and bonus credits — is accessible within your 99ba account at any time. These records are retained for a minimum of five years to comply with financial record-keeping requirements.

Security note: 99ba will never ask you to share your full JazzCash PIN, Easypaisa MPIN, online banking password or card CVV through live chat, email or any other channel. If you receive such a request claiming to be from 99ba, do not respond and report it to our support team immediately.

5. Cookies & Tracking Technologies

99ba uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences and to understand how players use the site. Here is a breakdown of the types of cookies we use:

Essential Cookies

These cookies are required for the platform to function. They maintain your login session, remember your language and display preferences, and keep your account secure during a browsing session. You cannot opt out of essential cookies without losing core platform functionality.

Analytics Cookies

We use analytics tools to collect aggregated, anonymised data about how players navigate the platform — which games are opened most frequently, how long sessions last, and where players tend to drop off. This data helps us improve the experience. No individual player is identified in this analysis.

Preference Cookies

These remember choices you have made on the platform — such as your preferred display settings or whether you have dismissed a notification — so you do not have to reset them every visit.

Managing Cookies

You can control cookies through your browser settings. Most modern browsers allow you to view, delete and block cookies from specific sites. Be aware that blocking essential cookies will affect your ability to log in and use core platform features. Refer to your browser's help documentation for instructions on managing cookie preferences.

6. Data Sharing

99ba does not sell your personal data to any third party. We share data only in the specific, limited circumstances described below:

Payment Processors

When you make a deposit or request a withdrawal, the transaction data necessary to complete the payment is shared with the relevant payment processor — JazzCash, Easypaisa, Raast, your bank or card network. These processors use your data solely to complete the transaction.

Identity Verification Providers

Where required, we may share identity documents with trusted KYC verification service providers to confirm your identity and age. These providers are contractually bound to use your data only for the purpose of verification and to maintain appropriate security standards.

Technology and Hosting Partners

99ba uses third-party infrastructure and technology partners to host the platform, deliver games and manage platform security. These partners process data on our behalf and are bound by data processing agreements that restrict their use of your data.

Legal Obligations

We may disclose personal data where required to do so by law, or in response to a valid legal request from a competent authority — for example, in connection with a fraud investigation or court order. In such cases, we disclose only the minimum data required to comply with the legal obligation.

Business Transfers

In the event that 99ba is involved in a merger, acquisition or asset sale, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.

We never share your personal data with advertising networks for the purpose of serving you targeted advertising on third-party platforms.

7. Data Retention

99ba retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, financial and audit requirements. The following general retention periods apply:

  • Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure.
  • Transaction and financial records: Retained for a minimum of five years from the date of each transaction, in line with standard financial record-keeping requirements.
  • Support communications: Retained for up to three years from the date of the last interaction, to allow for dispute resolution and quality review.
  • Technical and usage logs: Retained for up to 12 months on a rolling basis. Aggregated, anonymised analytics data may be retained indefinitely.
  • Cookie data: Session cookies are deleted when you close your browser. Persistent cookies expire according to their individual lifespan, typically between 30 days and 12 months.

When personal data is no longer required for the purpose for which it was collected and the applicable retention period has passed, 99ba securely deletes or anonymises it.

8. Data Security

Protecting your personal data is a core responsibility at 99ba. We implement multiple layers of security across the platform to keep your information safe:

  • SSL/TLS encryption: All data transmitted between your device and 99ba's servers is encrypted using industry-standard SSL/TLS protocols. This applies to your login credentials, payment details and all account activity.
  • Secure data storage: Personal data is stored on servers with access controls that restrict who within 99ba can view your information. Only staff with a legitimate operational need are granted access to personal data.
  • Password protection: Account passwords are stored in a hashed format — they are never stored as plain text, and 99ba staff cannot retrieve your password. If you forget your password, a reset link is sent to your registered email.
  • Fraud monitoring: Real-time automated monitoring flags unusual account activity, including login attempts from new devices or locations and abnormal transaction patterns, triggering additional verification steps where warranted.
  • Access logging: All access to personal data by 99ba staff is logged and auditable, providing an accountability trail for data handling activities.

While 99ba takes all reasonable technical and organisational steps to protect your data, no system is entirely immune to breach. In the unlikely event of a data breach that poses a risk to your rights and interests, 99ba will notify affected players promptly and take immediate steps to contain the incident.

The security of your own device, network and login credentials remains your responsibility. Using a strong, unique password for your 99ba account and avoiding access from public or shared devices significantly reduces your personal exposure.

9. Your Privacy Rights

As a 99ba player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days.

Right to Access

Request a copy of all personal data 99ba holds about you, including your account details, transaction history and any KYC documents on file.

Right to Correction

Ask us to correct any inaccurate or incomplete personal data we hold about you. Some corrections may require identity re-verification.

Right to Deletion

Request deletion of your personal data. Note that data subject to legal retention requirements (such as financial records) cannot be deleted before the applicable retention period expires.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances — for example, while a correction request is being reviewed.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Opt Out of Marketing

Unsubscribe from promotional emails and bonus notifications at any time by clicking unsubscribe in any marketing email or by contacting support directly.

10. Under-18s

99ba is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on 99ba requires confirmation that you are 18 or older, and we may request identity documents to verify this at any time.

If 99ba becomes aware that a person under 18 has registered an account or provided personal data, we will take immediate steps to close the account, delete the associated personal data and — where applicable — return any funds held in the account to the depositing payment method.

Parents and guardians who believe a minor may have registered on 99ba should contact our support team immediately at [email protected]. We treat such reports as a priority and will investigate and act promptly.

We also strongly recommend that adults with children in their household use parental control software to prevent access to online gaming platforms. This is a shared responsibility — the tools are freely available and make a real difference.

11. Third-Party Links

The 99ba platform may contain references or links to third-party services — for example, links to JazzCash or Easypaisa to help you set up a mobile wallet, or references to game providers. When you leave the 99ba platform and visit a third-party website or application, this Privacy Policy no longer applies.

Third-party platforms have their own privacy policies that govern how they collect and use your data. 99ba has no control over and takes no responsibility for the privacy practices of any third-party platform. We encourage you to read the privacy policy of any third-party service before providing them with your personal information.

12. Policy Updates

99ba may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will notify you by posting a notice on the platform and, where we hold a valid email address for your account, by sending you a notification email.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Continued use of 99ba following any update constitutes your acknowledgement of the revised policy.

If we ever intend to use your personal data in a way that is materially different from what was described when it was originally collected, we will provide you with advance notice and, where required, seek your explicit consent before proceeding.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your personal data is being handled, please get in touch with the 99ba team:

  • Live Chat: Available 24/7 inside the 99ba platform — the quickest way to reach us for any privacy-related question.
  • Email: [email protected] — for formal data requests, please include your registered username and a clear description of your request. We aim to acknowledge all privacy-related emails within 48 hours and resolve them within 30 days.
  • FAQ: Answers to common account and privacy questions are available on our FAQ page.

For formal data subject requests — such as access, correction or deletion requests — submitting your request in writing via email is recommended so that we have a clear record to work from. Please include enough information to identify your account (registered email or username) but do not send sensitive documents as email attachments unless specifically requested by our team.


Six Ways 99ba Keeps Your Data Safe

These aren't just policy words — they represent specific, technical and operational measures 99ba applies every day to protect every Pakistani player's personal information.

End-to-End SSL Encryption

Every piece of data that travels between your device and 99ba — your login, your PKR deposit, your account details — is protected by SSL/TLS encryption. Nobody intercepts it in transit. This applies whether you're on mobile data or Wi-Fi.

We Never Sell Your Data

99ba does not sell, rent or trade your personal information to advertisers, data brokers or any third party. Your data is used to run your account and process your PKR transactions — nothing else. That's the full picture.

Secure PKR Payment Handling

Full card numbers and banking credentials are never stored on 99ba servers. JazzCash and Easypaisa transactions are processed directly through those platforms' encrypted channels — 99ba receives only the confirmation, not your full payment credentials.

Strict Access Controls

Within 99ba, access to personal data is restricted to staff who need it to do their job — and all access is logged. Your account details are not visible to the entire company. Access is granted on a need-to-know basis with full accountability.

Your Rights, Honoured Promptly

Access requests, correction requests and deletion requests are taken seriously and responded to within 30 days. You don't need a lawyer to exercise your data rights on 99ba — a message to our support team is all it takes.

Real-Time Fraud Monitoring

Automated systems monitor for unusual login attempts, suspicious transaction patterns and account access from new devices — protecting your account even when you're not logged in. Unusual activity triggers additional verification before any action is taken.


Your Data is Safe — Now Let's Get You Playing

Register on 99ba today. Deposit PKR in seconds via JazzCash or Easypaisa, explore 500+ games including slots, cricket betting, fish games and live casino — all on a platform that takes your privacy as seriously as your winnings.

18+ only • Your data is encrypted and never sold • By registering you accept our Privacy Policy and Terms and Conditions